Sample Job Description:

Receptionist
 

PERSONNEL POLICIES STATEMENT: The employees of this church, in all of their services—both within the congregation and in the fulfillment of the Church's mission in the world—shall carry out the duties to which they are assigned in faithfulness to the faith and mission of the Evangelical Lutheran Church in America.

TITLE: Receptionist

REPORTS TO: Administrative Assistant, Business Manager, Pastor

POSITION SUMMARY

The Receptionist welcomes and greets people who come into or telephone the parish office.

PRINCIPLE ACCOUNTABILITIES

1. Welcomes and greets people who come into the parish office.

2. Answers phones, takes messages and/or refers callers to appropriate person.

3. Registers new congregational members.

4. Assists with copy work and trains others how to use office/clerical equipment.

5. Provides typing services, handles general correspondence and clerical support.


QUALIFICATIONS

1. Good interpersonal communication skills (verbal and written).

2. Experience working with the general public.

3. Ability to maintain confidentiality in all matters.

4. Good typing skills.

5. Basic knowledge of how a parish office operates.

 

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NOTE: This is only a sample of a generic position description. The Congregation Council or Staff Support Committee should tailor the position description to fit the specific needs of the congregation.